Working with People: Interviewing and Assessment Skills for Human Service and Social Work Practice (Second Canadian Edition)

Working with People: Interviewing and Assessment Skills for Human Service and Social Work Practice (Second Canadian Edition) is a practical, accessible guide designed to help future and practicing professionals build effective, ethical, and culturally responsive relationships with clients.

Grounded in Canadian practice realities, this text integrates theory with hands-on skill development, guiding readers step by step through the helping process—from establishing trust and communication, to assessment, intervention, crisis response, and finishing work with clients. The book emphasizes inclusivity, Indigenous perspectives, diversity, and anti-oppressive practice, ensuring readers are prepared to work effectively in complex, real-world settings.

Featuring clear explanations, real-life examples, structured practice exercises, role-plays, checklists, and reflective questions, Working with People supports both classroom learning and field education. Its approachable writing style and strong organization make complex concepts easy to understand while encouraging the development of critical self-awareness and professional judgment.

Ideal for undergraduate and graduate students, as well as emerging practitioners, this text is an essential resource for anyone committed to ethical, skilled, and compassionate human service and social work practice.

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